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The fine print

Privacy Policy

What we collect when you visit or book through this site, what we do with it, and how to reach us about it.

Effective October 21, 2026

Who we are

Banyan Tree Tattoo operates tattoo and piercing studios in Hawai‘i at the locations below and runs this website, banyantreetattoo.com. In this policy, “we,” “us,” and “our” mean Banyan Tree Tattoo, and “you” means anyone who visits the site or contacts us through it.

  • Maui: 2435 Ka'anapali Parkway, Lahaina, HI 96761
  • Oʻahu: 1450 Ala Moana Blvd, Honolulu, HI 96814

Information you give us

When you send a booking request through the site, we collect:

  • Your name and email address, and your phone number if you provide it.
  • Which studio you want, whether it's a tattoo or a piercing, and any preferred artist.
  • Details about the piece: placement, approximate size, the dates you're on island, and your description.
  • Reference photos you choose to attach (tattoo requests only).

Reference photos are resized and re-saved in your browser before they are sent, which removes the hidden metadata phones attach to pictures, such as the location where a photo was taken.

We also receive whatever you choose to share when you call, text, email, message us on WhatsApp or social media, or fill out one of our booking forms directly.

Please don’t include medical details, ID numbers, or payment card information in a booking request. We collect what we need for your appointment in person, at the studio.

Information collected automatically

We use Vercel Web Analytics to count page views and see which pages and referring sites bring people here. It records the page visited, the referring site, and general details such as browser, operating system, device type, and country. It does not use cookies, does not store your IP address, and does not follow you across other websites.

Like any web host, our hosting provider keeps short-lived technical logs (including IP addresses) to deliver the site, keep it secure, and diagnose errors.

Cookies and tracking

This site does not set cookies and does not use advertising or cross-site tracking tools. Because we don’t track you across sites, we treat every visitor the same whether or not your browser sends a “Do Not Track” or Global Privacy Control signal. Third-party services you leave the site for (Instagram, Facebook, TikTok, Threads, WhatsApp, Google Maps, JotForm) have their own cookies and policies.

How we use your information

  • To answer your request, quote your piece, schedule your appointment, and follow up about it.
  • To match you with an artist and prepare your design.
  • To run, secure, and improve the website, and to understand which pages are useful.
  • To keep records and meet our obligations under Hawai‘i law, including Department of Health rules for body art establishments.

We don’t add you to a marketing list because you sent a booking request.

How we share it

We do not sell your personal information, and we don’t share it for targeted advertising. We share it only:

  • With the artists and staff at the studio you're booking with.
  • With service providers that run the site and our booking inbox on our behalf: JotForm, which receives and stores booking requests, and Vercel, which hosts the site and provides analytics. They may use it only to provide those services to us.
  • When required by law, subpoena, or court order, or to protect the safety and rights of our clients, staff, or others.
  • With a successor if our business is sold or reorganized, under the terms of this policy.

Photos of your work

We love showing off finished tattoos and piercings on this site and on social media. If you’d rather a photo of your piece not appear, tell us and we won’t post it. If one is already up, contact us and we’ll take it down.

How long we keep it

We keep booking requests and reference photos for as long as we need them to schedule and complete your work and to keep reasonable business records, then delete them. Records from your appointment itself, such as signed consent forms, are kept for as long as Hawai‘i law requires. Analytics data is kept in aggregate.

How we protect it

The site is served only over an encrypted (HTTPS) connection, and access to booking requests is limited to the people who need them. No system is perfectly secure, but if a breach ever affects your personal information, we will notify you as required by Hawai‘i law (Hawai‘i Revised Statutes Chapter 487N).

Your choices

You can ask us to:

  • Tell you what personal information we have about you.
  • Correct anything that's wrong.
  • Delete your information, unless we're required to keep it.
  • Stop contacting you.

Email or call either studio below. We may need to confirm it’s really you before acting on a request, and we’ll respond within 45 days. We honor these requests for everyone, wherever you live, and we won’t treat you differently for making one. Residents of some states have further rights under their state’s privacy laws; contact us and we’ll help.

Children

This site is not directed to children under 13, and we don’t knowingly collect personal information from them. If you believe a child has sent us information, contact us and we’ll delete it. Appointments for anyone under 18 follow Hawai‘i’s rules on parental consent and are handled in person.

Links to other sites

The site links to social media, WhatsApp, Google Maps, and our JotForm booking forms. Those services are run by other companies, and their own privacy policies apply once you leave this site.

Changes to this policy

If we change how we handle your information, we’ll update this page and the effective date at the top. Significant changes will be noted here before they take effect.

Contact us

Questions or requests about your privacy can go to either studio:

Looking for how to look after a new tattoo instead? Read the care guide.